Renew Counseling

Meet Jessica & Steven


A married team of Licensed Mental Health Counselors, we bring more than a decade of combined experience between us — helping clients process trauma, rebuild relationships, and navigate anxiety, grief, and change. Five years living in Asia and careers spanning engineering, small business, church leadership, and public-school program management taught us to understand people in their own context and on their own terms. Whatever your story, there's room for it here.

Portrait of Jessica Wallace

Jessica Wallace, MA, LMHC

I’m drawn to the slow, careful work of healing. If you feel stuck in the same patterns, find it hard to trust, or carry trauma that still shapes your days, I’d be honored to walk with you. As an EMDR-certified, trauma-informed counselor, I help individuals untangle what keeps them stuck — at your pace, never rushed — until the fog lifts and things start to make sense again. My years overseas taught me to listen for what’s underneath, and I’m glad to integrate faith into our work if that’s meaningful to you.

Washington State Licensed Mental Health Counselor (LMHC)license # LH61280794

EMDR Certified TherapistEMDR International Association (EMDRIA), 2023

Certified Trauma-Informed Individual, Trauma-Supportive Individual, and Trauma PractitionerCommunity Resilience Initiative (CRI), 2020

Mental Health First Aid Certified InstructorNational Council for Mental Wellbeing, 2022

Master of Arts in Clinical Mental Health CounselingMessiah University (formerly Messiah College), 2019

Bachelor of Arts in Foreign Languages and Cultures — Washington State University, 2007

Owner & Mental Health Counselor — Renew Counseling Services, 2019 – Present

Healing & Recovery Coordinator — Bethel Church, 2018 – 2020

Parent Partnership & Pre-K Outreach Coordinator — Pasco School District, 2008 – 2012

Portrait of Steven Wallace

Steven Wallace, MA, MBA, LMHC

I came to counseling by way of engineering, business, and ministry — so I tend to look for the root cause, not just the surface symptom. If you’re navigating fractured relationships, struggling to hold boundaries, fighting a harsh inner critic, or carrying the weight of depression, anxiety, or old trauma, that’s the work I do.

I partner with late teens, adults, individuals, and couples — drawing on Emotionally Focused Therapy, the Townsend Model, and IFS to get at the core beliefs underneath. Lasting change is built there, in genuine connection and honest work.

Washington State Licensed Mental Health Counselor (LMHC)license # LH70016025

Nationally Certified Counselor (NCC)National Board for Certified Counselors (NBCC), NCC # 1729095

The ones I love — wife (16 years), daughter (10), sons (6, 8), dog (100 lbs), chickens

The things I love — snowboarding, travel, RC cars/drones, video games, board games, construction projects, close friendships

The places I love — China, big cities, cabin in the woods

Defining experiences — Christian faith, living abroad (China 4½ years), vocational variety (engineer, small business, pastor, counselor)

Master of Arts in Clinical Mental Health CounselingThe Townsend Institute at Concordia University Irvine, 2023

Master of Business Administration — Washington State University, 2014

Bachelor of Science in Mechanical Engineering — Washington State University, 2008

Emotionally Focused Therapy 2-Day Highly Escalated CouplesInternational Center for Excellence in EFT (ICEEFT), 2024

Emotionally Focused Therapy 8-Day Core SkillsICEEFT, 2024

Emotionally Focused Therapy 4-Day ExternshipICEEFT, 2023

Gottman Method Couples Therapy Level 1The Gottman Institute, 2022

Owner & Mental Health Counselor — Renew Counseling Services, 2023 – Present

Executive Pastor — Bethel Church, 2016 – 2022

Director of Operations — Chrysalis Consulting, 2014 – 2016

Nanjing City Director — BlueBridge International, 2012 – 2013

Area Lead Mechanical Field Engineer — Bechtel National, 2008 – 2012

Ready to take the first step?

A free 15-minute consult is the easiest way to see if we're the right fit before you commit to anything.

Modalities Explained

The world of counseling offers an array of tools, techniques, and approaches, commonly known as "modalities." Below is a brief overview of the various techniques you may encounter at Renew Counseling.

EMDR is a unique therapy developed to alleviate distress from traumatic memories, often used for treating trauma. Through guided eye movements, a therapist helps clients reprocess these memories, making them feel less intense and more distant. Unlike traditional talk therapy, EMDR is brief and direct, often providing relief in fewer sessions. If you’re grappling with unsettling memories, EMDR might be the transformative approach you need.

Both EFT and EFIT are emotion-centered therapeutic approaches grounded in the belief that emotions play a pivotal role in identity and decision-making. EFT, utilized with couples, focuses on fostering and restoring emotional bonds, recognizing negative interaction patterns, and emphasizing emotional connection to strengthen relationships. EFIT, tailored for individuals, draws from similar principles, concentrating on understanding, regulating, and transforming emotional experiences. Both methodologies stress the transformative potential of emotions and aim to promote deep emotional awareness and responsiveness. In both contexts, the therapist guides clients to achieve greater emotional congruence, resilience, and improved interpersonal bonds.

IFS is a therapeutic approach that recognizes multiple sub-personalities or “parts” within an individual. These parts may have conflicting roles or desires, which can lead to internal strife and emotional challenges. IFS therapy helps clients understand, appreciate, and integrate these various parts to achieve greater self-awareness and healing. The therapist works with the client to heal their wounded parts and balance their internal system.

This therapy emphasizes unconscious processes and the influence of past experiences on present behavior. Clients are encouraged to explore unresolved issues and internalized conflicts from their past to understand how these issues impact their current relationships and behaviors. By bringing these unconscious thoughts and feelings to the conscious mind, clients can gain insight, resolve inner conflicts, and improve interpersonal relationships. The therapist acts as a guide, helping the client to recognize and understand deep-seated patterns and beliefs.

At its core, the Townsend Model suggests that personal growth thrives in an environment characterized by grace (unconditional acceptance), truth (transparent, honest feedback), and time. Such nurturing surroundings foster the development of a person’s “character”. Conversely, in the absence of this environment, “character deficits” may arise, leading to insecure attachment styles, a lack of boundaries, rigid thinking patterns, or feeling unequal to others. These deficits can manifest as symptoms within self (e.g., depression), unhealthy relationships, and decreased functioning in daily life. Our counseling journey aims to pinpoint the root causes of these symptoms. We’ll work together to promote healing and growth at the foundational character level, within a space of grace and truth. As we address these deep-rooted issues, the alleviation of symptoms naturally follows.