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Steven & Jessica

Licensed Mental Health Counselors

Portrait of Jessica Wallace

Jessica Wallace, MA, LMHC

You feel stuck, repeating the same patterns no matter how hard you try. And you try — try harder to do better, forgive, heal, and move forward. However, too often you end up right back where you started. It’s hard to trust people, and when you do you often end up hurt. During the day, you feel you are in a constant fog and find it difficult to make decisions or meaningful connections. At night, you wish you could flip a switch and turn off your mind so you could sleep. The way you have been coping isn’t working, and you feel overwhelmed. You want hope: hope to heal, hope to move forward, hope to feel more in control.

It is my honor to work with clients to help them find hope and feel understood. I come alongside you to help you clear the fog, make sense of your emotions, and lean in to reach a healthier version of you.

Verified by Psychology Today EMDRIA — EMDR Certified Therapist

Washington State Licensed Mental Health Counselor (LMHC) — license # LH61280794

EMDR Certified Therapist — EMDR International Association (EMDRIA), 2023

Certified Trauma-Informed Individual, Trauma-Supportive Individual, and Trauma Practitioner — Community Resilience Initiative (CRI), 2020

Mental Health First Aid Certified Instructor — National Council for Mental Wellbeing, 2022

Coming soon

Master of Arts in Clinical Mental Health Counseling — Messiah University (formerly Messiah College), 2019

Bachelor of Arts in Foreign Languages and Cultures — Washington State University, 2007

As a trauma-informed therapist, I work with you to explore your whole self in counseling — past experiences, emotions, self-concepts, and relationships. We go slow, at your pace, and work together to better understand why you are feeling the way you are. When you are ready, we use Eye Movement Desensitization and Reprocessing (EMDR) and/or Internal Family Systems (IFS) to process past traumatic events that need resolution. I can also integrate faith on request.

Owner & Mental Health Counselor — Renew Counseling Services, 2019 – Present

Healing & Recovery Coordinator — Bethel Church, 2018 – 2020

Parent Partnership & Pre-K Outreach Coordinator — Pasco School District, 2008 – 2012

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Portrait of Steven Wallace

Steven Wallace, MA, MBA, LMHC

Some days, merely getting by feels like a win, let alone truly thriving. From fractured relationships, unhealthy boundaries, and a harsh inner critic to the shadow of depression, the grip of anxiety, and lingering trauma — it’s time for a change. The journey toward hope, healing, and a sense of control starts with a single step.

Treating symptoms helps, but addressing the root cause builds resiliency and produces change that lasts. I partner with late teens and adults — individuals and couples — to do this deep work of healing.

Building trust through genuine connection, authentic empathy, and a safe and confidential setting, I utilize both modern and time-tested research-based techniques to help you navigate your inner world and achieve your goals.

Verified by Psychology Today

Washington State Licensed Mental Health Counselor (LMHC) — license # LH70016025

Nationally Certified Counselor (NCC) — National Board for Certified Counselors (NBCC), NCC # 1729095

The ones I love — wife (16 years), daughter (10), sons (6, 8), dog (100 lbs), chickens

The things I love — snowboarding, travel, RC cars/drones, video games, board games, construction projects, close friendships

The places I love — China, big cities, cabin in the woods

Defining experiences — Christian faith, living abroad (China 4½ years), vocational variety (engineer, small business, pastor, counselor)

Master of Arts in Clinical Mental Health Counseling — The Townsend Institute at Concordia University Irvine, 2023

Master of Business Administration — Washington State University, 2014

Bachelor of Science in Mechanical Engineering — Washington State University, 2008

Emotionally Focused Therapy 2-Day Highly Escalated Couples — International Center for Excellence in EFT (ICEEFT), 2024

Emotionally Focused Therapy 8-Day Core Skills — ICEEFT, 2024

Emotionally Focused Therapy 4-Day Externship — ICEEFT, 2023

Gottman Method Couples Therapy Level 1 — The Gottman Institute, 2022

Presenting issues often stem from deep-seated (often unconscious) core beliefs shaped by trauma, attachment wounds, conflict aversion, struggling to accept reality, and self-perception as "less-than."

Through tailored counseling techniques, we'll illuminate and heal these areas — hope returns and symptoms fade. I take a multimodal approach to counseling grounded in the Townsend Model of therapy and incorporates elements from Emotion-Focused Therapy (EFT), Internal Family Systems (IFS), and Psychodynamic Psychotherapy.

Owner & Mental Health Counselor — Renew Counseling Services, 2023 – Present

Executive Pastor — Bethel Church, 2016 – 2022

Director of Operations — Chrysalis Consulting, 2014 – 2016

Nanjing City Director — BlueBridge International, 2012 – 2013

Area Lead Mechanical Field Engineer — Bechtel National, 2008 – 2012

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Modalities Explained

The world of counseling offers an array of tools, techniques, and approaches, commonly known as "modalities." Below is a brief overview of the various techniques you may encounter at Renew Counseling.

EMDR is a unique therapy developed to alleviate distress from traumatic memories, often used for treating trauma. Through guided eye movements, a therapist helps clients reprocess these memories, making them feel less intense and more distant. Unlike traditional talk therapy, EMDR is brief and direct, often providing relief in fewer sessions. If you’re grappling with unsettling memories, EMDR might be the transformative approach you need.

Both EFT and EFIT are emotion-centered therapeutic approaches grounded in the belief that emotions play a pivotal role in identity and decision-making. EFT, utilized with couples, focuses on fostering and restoring emotional bonds, recognizing negative interaction patterns, and emphasizing emotional connection to strengthen relationships. EFIT, tailored for individuals, draws from similar principles, concentrating on understanding, regulating, and transforming emotional experiences. Both methodologies stress the transformative potential of emotions and aim to promote deep emotional awareness and responsiveness. In both contexts, the therapist guides clients to achieve greater emotional congruence, resilience, and improved interpersonal bonds.

IFS is a therapeutic approach that recognizes multiple sub-personalities or “parts” within an individual. These parts may have conflicting roles or desires, which can lead to internal strife and emotional challenges. IFS therapy helps clients understand, appreciate, and integrate these various parts to achieve greater self-awareness and healing. The therapist works with the client to heal their wounded parts and balance their internal system.

This therapy emphasizes unconscious processes and the influence of past experiences on present behavior. Clients are encouraged to explore unresolved issues and internalized conflicts from their past to understand how these issues impact their current relationships and behaviors. By bringing these unconscious thoughts and feelings to the conscious mind, clients can gain insight, resolve inner conflicts, and improve interpersonal relationships. The therapist acts as a guide, helping the client to recognize and understand deep-seated patterns and beliefs.

At its core, the Townsend Model suggests that personal growth thrives in an environment characterized by grace (unconditional acceptance), truth (transparent, honest feedback), and time. Such nurturing surroundings foster the development of a person’s “character”. Conversely, in the absence of this environment, “character deficits” may arise, leading to insecure attachment styles, a lack of boundaries, rigid thinking patterns, or feeling unequal to others. These deficits can manifest as symptoms within self (e.g., depression), unhealthy relationships, and decreased functioning in daily life. Our counseling journey aims to pinpoint the root causes of these symptoms. We’ll work together to promote healing and growth at the foundational character level, within a space of grace and truth. As we address these deep-rooted issues, the alleviation of symptoms naturally follows.