Services & Fees

Counseling is a confidential, non-judgmental space to talk through what’s weighing on you. You bring your experience and goals; we bring training and perspective. Together we make sense of what’s happening and build tools that last. Sessions are typically 55 minutes, and we move at the pace that works for you.

A wide range. Common reasons people come in include anxiety, depression, trauma and PTSD, grief, stress, self-esteem, boundaries, and personal growth. Relationship concerns come up often too — communication, conflict, marriage issues, and the dynamics you carry from your family of origin. If something is affecting your quality of life, it’s worth bringing in.

Start with a free 15-minute phone consultation. We’ll talk about your goals, what you’re hoping to work on, and how we practice — and you can see whether it feels like a good fit. The client-therapist relationship is one of the biggest factors in outcomes, so it’s worth taking the time to find someone you trust. You’re in the driver’s seat, and it’s completely okay to meet with a few therapists before deciding.

The first session runs up to 75 minutes so we have room to get grounded. We’ll talk about what brought you in, your history, and what you’re hoping to change. We’ll also walk through the intake paperwork and leave space for any questions you have.

Most clients start with weekly or every-other-week sessions to build momentum. As progress is made, we can adjust the frequency based on your needs and schedule. Some clients find relief in a few months, while others benefit from longer support. We’ll regularly assess your goals and progress to ensure counseling is beneficial for you. Ultimately, the goal is to work ourselves out of a job and help you build the resiliency and tools you need to handle what life throws your way.

Yes — we offer telehealth sessions for anyone located in Washington State. Research shows online counseling is as effective as in-person for most concerns, and it’s often more convenient when travel, childcare, or your schedule would otherwise be a barrier. That said, we find in-person sessions add a depth of connection that’s hard to replicate on video, so we encourage coming into the office when it works for you.

We work with late teens and adults. If you’re looking for younger children, we can refer you to trusted colleagues who specialize in that work.

If you’re in a psychiatric emergency, call 911, call or text 988 (the Suicide & Crisis Lifeline), or go to the nearest emergency room. If you’re an established client, you can have emergency services contact your Renew Counseling therapist. Once you’re stabilized, call your therapist and leave a message — we’ll follow up the next business day.

Yes. Your privacy is protected by professional ethics and federal law. There are a few situations where we’re legally required to break confidentiality: an immediate threat of harm to yourself or others, abuse of a minor, dependent adult, or elder, or a court order to release records.

Please give us at least 24 hours’ notice to avoid a cancellation fee. Genuine emergencies are handled without charge. If a late cancellation is unavoidable, we’ll try to reschedule you within the same week so the fee doesn’t apply. Full details are reviewed during your first session. If scheduling regularly becomes a challenge, we’ll find a rhythm that works better. When we have to cancel, you won’t be charged.

No — as mental health counselors in Washington State, we don’t prescribe medication. If we think medication might help, we’ll refer you to a psychiatrist or coordinate with your current provider. Outcomes tend to be best when counselors and prescribers work together, and we’ll do what we can to support that.

Opting not to bill insurance lets us provide the highest quality of care without the constraints insurers often impose — predefined session counts, required diagnoses, and mandated treatments. It also protects your privacy, since your records don’t have to be shared with a third party, and it supports a more personalized, collaborative therapeutic experience.

We provide superbills for clients whose insurance reimburses out-of-network counseling services. If that’s something you want to pursue, ask your insurance company: “Does my plan cover out-of-network counseling services?”

For a walkthrough of how out-of-network benefits work, this guide from Zencare is a helpful place to start.

Jessica and Steven are both Christians, which shapes who we are but doesn’t define how we practice. We provide evidence-based counseling, and clients of any faith background — or none — are equally welcome and respected. If integrating faith or spirituality into your work is meaningful to you, we’re glad to include it. If it isn’t, we’ll focus entirely on the work and goals that matter to you.